If you need to get in touch for sales or support questions, to request a refund or anything else. Please use the contact form below. We’re here to Help You. Remember your manners and we’ll bend over backwards to help you. Please allow at least 1 business day for a response.
How Do I Get Access to the Download? After purchase, be sure to check your e-mail where you’ll get some instructions for download. Otherwise, click here to login to your account and download your purchased materials now. If for some reason you entered the wrong e-mail address by accident you’ll need to contact us. Otherwise, you can retrieve your password and so forth all on the “Login” tab above.
Where is my package? I don’t get this question often these days BUT because sometimes it comes up: the swap guide is a DIGITAL product. To ensure everyone gets access to the manual as QUICKLY as possible – I have never sold a physical version of the guide. I have gone to great lengths to make this clear but sometimes it still gets overlooked in the excitement of ordering. I understand. The digital format is a win, win and the many reasons for this are outlined in the product description in many places, including here: What you Get. If this is you, the great news is – you can gain access right now by logging in using the credentials you created when you purchased by clicking here. You can also request a password reset if you don’t remember. If you still have questions, please feel free to get in touch.
Get in Touch
The BEST way to get in touch is via e-mail through the form below:[contact_form=en]
Important: By submitting this form you are giving us universal and unrestricted use of your comments, name and location with or without permission for any and all purposes. If you do not agree with these terms, you may call us. We may reprint your testimonial, question, or comment at our discretion and you should treat your message as-if it were a matter of public record. Do not submit anything here that you would not want read by someone else.
Mad Science Industries, Inc.
324 S. Wilmington St. #225
Raleigh, NC 27601
This number is for my main private office, please use it only for urgent order trouble issues. You will have to leave a message but someone WILL return your call. YOUR BEST BET IS E-MAIL because often I have to give you links or other information that’s easiest to convey over e-mail and it’s just easier for me to keep up with.